The Drill Manifesto
Incident management is broken.
We're here to fix it.
The old way of handling incidents is failing teams. Blame cultures, reactive approaches, and siloed knowledge are holding organizations back. We're building a new way forward.
The Status Quo is Failing
Today's incident management is stuck in the past. Teams waste precious time in chaotic war rooms, knowledge stays trapped in people's heads, and the same incidents keep happening. This creates stress, burnout, and missed opportunities for growth.
There's a Better Way
We envision a world where incidents strengthen teams instead of breaking them. Where each incident becomes a catalyst for improvement, and where learning is woven into the fabric of how teams work together.
Culture Over Tools
Real change starts with culture. We're building tools that promote psychological safety, encourage open communication, and turn incident response into a collaborative learning experience.
Our Core Principles
From the Founder
Hi, I'm Nic! With over a decade of service management and SRE experience, I've seen firsthand how proper incident management can transform teams. I'm building Drill because I believe there's a better way to handle incidents - one that strengthens teams instead of breaking them.